
If you see one or more Security Warning dialog boxes, click Run in each. If you prefer, you can download the software from this web page. On the Apps for Dynamics 365 apps page, click Download from Microsoft Download Center. In Customer Engagement, click the Settings icon, and then click Apps for Dynamics 365 apps. More information: Turn Cached Exchange mode on or off More information: Using Folder Redirectionįor synchronization to work correctly, we recommend that you turn on Cached Exchange Mode in Outlook. If your Customer Engagement data is stored with redirected offline files, users may be unable to use Dynamics 365 for Outlook. Group Policy Folder Redirection with offline files is not supported in Dynamics 365 for Outlook. For more information, see Customize Dynamics 365 apps. If your users will use Dynamics 365 for Outlook in offline mode, for best performance, enable only the minimum required record types (entities) and views for offline use. Make sure you have completed your desired Customer Engagement customizations.
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Permissions required for Dynamics 365 for Outlook tasksīefore you or your users install Dynamics 365 for Outlook, please note the following:


Step 1: Review installation prerequisites Sign in as a Local Administrator To install and use Dynamics 365 for Outlook, your organization must be running Dynamics 365 Server.
